At Sharanya Store, we aim to ensure customer satisfaction with every purchase.

1. Returns

You may request a return if:

  • The product received is damaged or defective

  • The wrong product was delivered

Return requests must be made within 3–7 days of delivery.

2. Non-Returnable Items

The following items cannot be returned:

  • Opened food products

  • Used items

  • Products without original packaging

3. Refund Process

Once the returned product is received and inspected:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be issued to the original payment method.

4. Replacement

If the product is damaged or incorrect, we may offer a replacement instead of a refund.

5. Shipping Costs

  • If the return is due to our error, we will cover return shipping.

  • Otherwise, the customer may need to bear the return shipping cost.

6. Contact for Returns

To request a return or refund, please contact:

Email: info@sharanyastore.com
Include your order number and product photos if the item is damaged.